This Navigation Agreement sets forth the terms and conditions of your receipt of navigation services from Compass Neuro, LLC (“Compass Neuro Navigation”). You therefore agree as follows:
Compass Neuro Navigation is an expert-led advisory relationship designed to help individuals and families move through neurological uncertainty with clarity and confidence through four (4) different pathways (each a “Pathway”) as set forth below.
Neither Compass Neuro Navigation nor its owner, Dr. Andrea Douglas, provide clinical care or medical services through Compass Neuro Navigation. You will not have a physician-patient or treatment relationship with Dr. Douglas by virtue of receiving services from Compass Neuro Navigation. Compass Neuro Navigation is strictly designed to help individuals and families navigate the challenges of neurological uncertainty. If you desire clinical neurological services, you need to develop a physician-patient relationship with Dr. Douglas through Compass NeuroSpine, PLLC or with another provider. As Compass Neuro Navigation does not provide clinical services, it does not bill Medicare or any insurance company. You agree to pay for Compass Neuro Navigation’s services in the amount applicable to your selected Pathway. The pricing for each Pathway is all-inclusive for the services included in the applicable Pathway.
Navigation Pathways
Pathway Option 1: Introductory Pathway
A focused introductory consultation for individuals or families seeking early clarity before choosing a fuller navigation Pathway.
Includes:
30-minute expert strategy session
Discussion of diagnosis, recommendations, concerns and goals
High-level guidance on next steps
Recommendation regarding the most appropriate Pathway, if further support is needed
Please note, this Introductory Pathway does not include detailed records review, written synthesis, or ongoing access.
Fee: $500 | single engagement
Pathway Option 2: Focused Neuro Guidance
A single, focused engagement for early clarity.
Includes:
Review of relevant medical records or imaging
Expert interpretation of a diagnosis or recommendation
Clear written synthesis outlining options discussed and next steps in your care journey
Best Suited For:
This pathway is an individual-based, single engagement, does not include interaction with any of your family members, and does not include ongoing access.
Fee: $950 | single engagement
Pathway Option 3: Comprehensive Neuro Navigation
Structured guidance for families navigating ongoing complexity.
Includes:
One Primary Client
Support for up to two additional adult family members
Medical record collation and synthesis
Diagnostic and treatment pathway strategy
Preparation for key clinical visits
Post-visit debriefs
Structured asynchronous access over 12 weeks
Best suited for:
Families coordinating care across providers
Situations unfolding over time
Those seeking clarity without rushing into treatment
Fee: $5,000 | 12 weeks
Pathway Option 4: Priority Household Neuro Partnership
Our most comprehensive navigation relationship.
Includes everything in Comprehensive Navigation, plus:
Priority response times
Real-time support around key appointments
Enhanced availability during critical decision windows
Ongoing strategic oversight across diagnoses and providers
Best suited for:
Fee: $7,500 | 12 weeks